Privacy Policy

At Akorela, accessible from https://akorela.com, one of our main priorities is the privacy of our visitors. In compliance with the general regulations regarding the protection of personal data and other applicable regulations in your region, we inform the holders of personal data about the existence of our Personal Data Processing Policy, which is a public document that can be consulted at all times through our page www.akorela.com

This Privacy Policy document contains the types of information that is collected and recorded by Akorela and how we use it.

Akorela has its headquarters in Bogotá, Colombia, Carrera 103 141-45, postal code 111131, contact@akorela.com and from there it ships its products and services. So any information you provide to us will be processed from there. akorela.com is hosted on servers in the United States.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Akorela. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

For What Purposes Does we Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

Purchase and delivery of products and services. We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

Provide, troubleshoot, and improve Akorela’s services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Akorela’s services.

Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Akorela’s services.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.

To Communicate with you. We use your personal information to communicate with you in relation to Akorela via different channels (e.g., by phone, email, chat).

Fraud Prevention. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Akorela, and others.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to be informed. You have the right to know how we collect data and what we do with it.
  • The right to access. You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure. You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing. You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing. You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Rights of automated decision making and profiling. You have the right to deny permission for automatic data processing.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Akorela does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.